Refund Policy

Refund Review

If something appears wrong with your order, please contact us as soon as possible after delivery and include your order number, photos if relevant, and a clear description of the issue. We will review the situation based on the product, order status, delivery information, and supporting details provided.

Submitting a request does not automatically guarantee a refund, replacement, cancellation, or return approval. Each request is reviewed based on the circumstances and applicable policy.

Potentially Eligible Issues

·  The item received is materially different from the item ordered.

·  The item arrives damaged or appears defective on arrival.

·  The order cannot be fulfilled or shipped after payment is accepted.

·  A duplicate charge or payment issue is confirmed after review.

Items That May Not Be Eligible

·  Used products or items returned in a condition different from the condition received.

·  Opened personal-care or hygiene-sensitive items when return would be unsuitable for resale.

·  Custom products, private label orders, made-to-order goods, wholesale orders, sourcing projects, or special packaging orders.

·  Digital products, tutorials, downloadable content, or online learning materials after access has been delivered, unless required by applicable law.

·  Requests based only on expected wellness results, since individual experiences may vary.

Refund Processing

If a refund is approved, it will generally be issued to the original payment method when possible. Processing time may vary depending on the payment provider, bank, or card issuer. Shipping fees, handling fees, transaction fees, duties, taxes, or other third-party charges may be non-refundable unless required by applicable law.