Refund & Return Policy – SUNOLUXE

We aim to provide high-quality solar solutions. If you are not satisfied, please review our policy:

Returns & Refunds Accepted If:

• Product arrives damaged or defective.
• Product specifications differ from confirmed order.

Conditions:

• Customers must notify us within 7 days of receipt.
• Return shipping costs are the buyer’s responsibility unless due to our error.
• Refunds are processed within 7–14 business days to your original payment method.

Non-Returnable Items:

• Customized solar systems manufactured as requested.
• Products damaged due to improper installation or misuse.